We need to revisit the role of Chief Content Officer (CCO)
A CCO will make sure that fixing content means identifying the gap or the opportunity in the system first.
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The lifecycle of an interaction—in content and design
An interaction does not exist in a single interaction—and an interaction’s lifecycle is greater than the sum of all the interactions’ taken together for a single story.
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A content design and UX writing assignment for your self-practice—part 3 (free)
Define the content success criteria and then assign the score to each piece of content that you wrote for the product stories.
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A content design and UX writing assignment for your self-practice—part 2 (free)
For the content design and UX Writing assignment, use these user research insights to write the user stories or job stories, and design three content mockups.
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A content design and UX writing assignment for your self-practice—part 1 (free)
A small assignment where you can apply your content design and UX Writing skills for self-practice.
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The cost of delay in our learning models—A product content strategy and design course, part 2
If we apply the Cost of Delay in how we identify our core capabilities, our career path discussions might look a lot different.
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Interaction design and the content hierarchy
Stripe is another example of beautifully designed interactions for the customers’ hierarchy of content needs on the interface.
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A product content strategy and design course that strengthens our learning and working models—Part I
This content strategy and content design course helps you understand how we work, and how we work on our practices, habits, and working models.
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To caution and to relax them: A very small UX writing challenge
- UX writing
- March 30, 2022
Make sure that user reads the message but stays calm
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UX Writing is planning content beyond the actions and interactions on the interface
UX writing builds trust, enable sales, and takes the customer journey forward.
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