How system thinking and user research can support each other and why it is important
Our beliefs guide the research and the research findings strengthen these beliefs—this is the most beautiful part of how system thinking and user research support each other.
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The Tata Memorial Homi Bhabha Cancer Hospital, New Chandigarh—My Experiences, Part I
They maintain a very high-degree of patient-centricity, compassion, and proactive caregiving vibes throughout the hierarchy of healthcare operations.
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The inheritance of inequality—Using ‘Last drawn salary’ for hiring
Recently, I have seen how organizations set up or negotiate salaries while hiring candidates. One of the common criteria that an organization uses to negotiate salary is the candidate’s last drawn salary. I have seen a few discussions and arguments that support this practice. Of course this is a flawed practice in many ways—let us see it more closely. (Before I …
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Content design and strategy, and system thinking
Ever since I started exploring system thinking and its role in digital product processes, my mind often thinks about content’s role in systems and systems’ role in content strategy. This is not as complicated as it sounds but we not have enough references and stories to see how these two have actually supported each other in technology teams. Even when …
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The cost of delay in our learning models—A product content strategy and design course, part 2
If we apply the Cost of Delay in how we identify our core capabilities, our career path discussions might look a lot different.
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Inspiring leaders need learning teams to support the organization goals
Organizations should provide the incentives to the teams for their curiosity and not for the work.
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A product content strategy and design course that strengthens our learning and working models—Part I
This content strategy and content design course helps you understand how we work, and how we work on our practices, habits, and working models.
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Libraries as the infrastructure for content strategy in civic tech
In civic tech data production supply chain, civic content strategy plays a huge role in working with policy framers to establish the standards, structure, and data governance models.
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Finding the Bhalku Ram in our systems—the Kalka-Shimla Railway project reference
We need to keep an eye on the Bhalku Rams in the periphery of our systems.
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Adding the system in a design system
For example, if I use a component A, does it advise me or caution me that I might need to use B too because there is a context.
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