Our job in content strategy and content design is a technical job
Technology is not in loops, technology is what makes a logic loop work and what makes the loop usable, scaleable.
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Content types for modern interface—a hierarchy of interactions, integrations, intersections
Many modern products build content interface on top of content types because either the consumers’ interaction models are complex or the use cases are highly audience-centric.
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Finding the questions, and not the answers
Many products die because of the lack of conversations in the product team.
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Content designers bring a multi-dimensional product wisdom in the team
Content designers do not only write and publish content, they build products. They build businesses.
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A systems-driven content supply chain is the life blood of customer experience
After working with many product teams worldwide as a content strategist or design lead, or sometimes as a product manager for smaller teams, I realize that I was working with them without a title.
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Getting hired as a UX writer
Designing a UX Writing portfolio that invites attention because it is personalized for your work experience.
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26 Examples of how Common Sense Business tops AI, ML, GPT-3
Lockdown gave me a chance to throw a net in the tech ocean, and here is a quick list of plastic bottles that add to the massive tech debt in the world.
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Hey.com! Where is the design?
We see more stories for why Hey may not work than why Hey might work, but I have different reasons for not using Hey.
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Product content strategy—for the SaaS pricing page
Not many product content strategists talk about their role in SaaS pricing pages.
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8Knorks—design around dinner, in Chandigarh
8Knorks is a dinner table where eight voices combine and rise to discuss the future of design, and its impact on the people for whom we design, around their stories, their success, and their constraints.
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