Our beliefs guide the research and the research findings strengthen these beliefs—this is the most beautiful part of how system thinking and user research support each other.
Read More
A CCO will make sure that fixing content means identifying the gap or the opportunity in the system first.
Read More
An interaction does not exist in a single interaction—and an interaction’s lifecycle is greater than the sum of all the interactions’ taken together for a single story.
Read More
Many leaders do not build the team skills around the right timing.
Read More
When we work in content or design, we enable the work of almost all other teams in the organization even more than our own work.
Read More
Ever since I started exploring system thinking and its role in digital product processes, my mind often thinks about content’s role in systems and systems’ role in content strategy. This is not as complicated as it sounds but we not have enough references and stories to see how these two have actually supported each other in technology teams. Even when …
Read More
For example when they write value proposition, there is a risk that the message or the vocabulary in this canvas stays in the teams’ minds.
Read More
Define the content success criteria and then assign the score to each piece of content that you wrote for the product stories.
Read More
This is why I say that innovation is overrated in product strategy and in the design.
Read More
For the content design and UX Writing assignment, use these user research insights to write the user stories or job stories, and design three content mockups.
Read More
Recent Comments