How system thinking and user research can support each other and why it is important
Our beliefs guide the research and the research findings strengthen these beliefs—this is the most beautiful part of how system thinking and user research support each other.
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The product intelligence in design
Engineers bring the right technology intelligence in the digital products but designers bring the right domain-driven-product intelligence in the products. You need both of these.
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The UX oxymoron at work
I remember reading a LinkedIn post a few years ago when Regnard Raquedan raised this question if agile UX is an oxymoron. Earlier this year, I got a chance to see UX oxymoron live at work in India. A leading UX conference opens their call for proposals and this is what it says. For talk submissions from India, priority will …
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We need to revisit the role of Chief Content Officer (CCO)
A CCO will make sure that fixing content means identifying the gap or the opportunity in the system first.
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The State of Design—my essay in a publication
We need to position our design judgment better. For being a part of the design food chain—as producers and as consumers.
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A guide to Product Management interview questions—A guest post by Laura Richards
It is also important to familiarise yourself with common interview techniques such as STAR (Situation, Task, Action, Result).
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The Tata Memorial Homi Bhabha Cancer Hospital, New Chandigarh—My Experiences, Part I
They maintain a very high-degree of patient-centricity, compassion, and proactive caregiving vibes throughout the hierarchy of healthcare operations.
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The inheritance of inequality—Using ‘Last drawn salary’ for hiring
Recently, I have seen how organizations set up or negotiate salaries while hiring candidates. One of the common criteria that an organization uses to negotiate salary is the candidate’s last drawn salary. I have seen a few discussions and arguments that support this practice. Of course this is a flawed practice in many ways—let us see it more closely. (Before I …
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The lifecycle of an interaction—in content and design
An interaction does not exist in a single interaction—and an interaction’s lifecycle is greater than the sum of all the interactions’ taken together for a single story.
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The leadership in design, product, and content—such a function of timing
Many leaders do not build the team skills around the right timing.
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